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FAQs:

A: Course-Point.com is a website that sells information products. Some of our products are all or part free to logged in users.

A: In order for you to use any part of this website, you need to have a user profile and need to be logged in.  To simply view the site, you do not need to be logged in.  To have a user profile you need to register.  Register your user profile here.

A: Please refer to our Limited Liability section from our Terms and Conditions of Service:

5.2 The minimum required age for anyone to register an account with Course-Point.com and purchase its products is 18 years old.  This is because our products contain information, advice and guidance that are aimed to give life changing results and may require the student to spent money to achieve these.  We have determined that this information, advice and guidance is not suitable for people under the age of 18, as in many cases, people of this age are not legally considered as adults and are identified as adolescents and are not financially responsible for their own welfare.

(i) If an adult, who is above the age of 18 years, registers themselves and allows someone younger than 18 to access any of the video courses and/or e-books that they have purchased, then Course-Point.com is not liable for any negative impacts that the adolescent may experience as a result of what they read or view from our products.

(ii) Course-Point.com is not liable for any financial, personal, mental, psychological or physical harm that any person, who is under the age of accessing this information, may experience as a result of any of the products that we sell, if this access was facilitated by a person of 18 years of age or above.

(iii) If it is found that any registered member of Course-Point.com is under 18 years of age, then their account will be terminated immediately and no refund will be given for any products that they have purchased on Course-Point.com.

(iv) Course-Point.com will not be held liable for any negative impacts an underage registered member may experience through any of our products, as they have violated our Terms and Conditions of Service from the outset and put themselves at risk.

A: Once you have found a video course or e-book that you are interested in, click on it’s image, which will take you to the product page.  Here you will be shown a product description and on the right hand side of the page, you will see a blue button.

For e-books, once you click this button, it will take you to the checkout page.  If you are already logged in, then you use either Stripe or Paypal to buy your e-book.

For video courses, once you click this button, you will be taken to a course page, showing you the curriculum. For most courses, you can view the first section for free, but to proceed to the next section, you will need to purchase the course.  Click on the blue bar at the top of the screen and this will take you to the checkout page, where you can pay using either Stripe or Paypal.

A: We offer a 30 day guarantee, if you are not satisfied with a particular product, subject certain terms and conditions, detailed below:

For a single e-book, we will refund your money and you need to promise that you will delete the file that you downloaded.

For a single video course, once a refund has been processed, you will be removed from the course and will no longer have access to the video curriculum of the refunded course.  The free extras that you may get with some video courses are yours to keep, without a promise to delete them.

Bulk packages, special offers and super discount offers are not included in the Refund Policy.

Below is the Refund and Fair Use Policy from the Terms and Conditions of Service document:

6.0 Refunds and Guarantees

6.1 Course-Point.com agrees to give you 30 days to evaluate a single Video course or a single e-book. If you find that in this time the product is not of your liking or suitable to your needs, then you need to contact Support via the Contact page and submit a form.  Allow 48 hours for a response.

6.2 Should the request for a refund be granted, then in the case of a Video course, your authorisation to view it will be revoked immediately and you will not have any further access to it via the course curriculum page.

6.3 Most video courses have a free introductory unit, which you can view before deciding to purchase the course.  After purchasing the course, you are allowed to view the first paid for unit and take the first paid for quiz only to qualify for a refund.  Therefore, a refund will only be issued if you have not commenced viewing a second paid for unit of the course.

6.4 In the case of an e-book, then we will refund the amount and require a confirmation that you have deleted the e-book from your storage.

6.5 From time to time we will have bulk product package offers, special offers and super discount offers, each of which are not bound by the 30 day refund guarantee, but will have their own guarantee conditions. It is up to you to review these conditions before purchasing.

7.0 Fair Use Policy

7.1 Course-Point.com allows you to request a refund for any of it’s products within a given time frame and according to the conditions mentioned above.

7.2 Our Fair Use Policy however will limit how many times you can request refunds.  You will only be allowed one refund for a single Video course and/or E-book within a two month period.  This means you need to be sure that you want to purchase this product and are confident that it will be suited to your needs.

7.3 Continual requests for refunds from repeat customers could end with their accounts being terminated and IP blocked from using Course-Point.com.  This would end any access to purchased courses and no further refund will be given.

 

 

A: There is no guarantee that you will be able to reproduce any kind of financial, productivity or personal development results as suggested in any of the e-books or video courses that we sell on Course-Point.com.  All products are purely to provide information and guidance towards certain results, but it depends on the person and what effort they put into applying this information.  What works for some, may not work for others.  Please refer to our website Disclaimer Policy.

A: We promise to donate 15% of our quarterly profits to charitable projects.  We will update our users as to the projects we are donating to and what progress has been made through this charitable giving.

A: At Course-Point we believe in giving and helping others. We are not just about making money, sitting on wealth and spending on luxury items for our own pleasure.  We believe true progress and development in society happens when wealth is redistributed and keeps moving in the economy. Dynamic wealth is a thousand times better than stagnant wealth.  Large sums of wealth accruing in a bank balance are of no benefit to anyone.

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